Jackie’s helped us enormously in understanding Franklin’s fearful behaviour and how best to help him overcome his anxieties . Her approach, understanding and training programme have proved invaluable, not least for Franklin who’s life has improved so much since we’ve been working together. We cannot express how grateful we are and knowing that we can contact Jackie whenever we need to. We’re now on an upward spiral rather than a downward one and it’s such a joy to see Franklin getting happier, little by little, with the big, bad world! A huge thank you from us all!