Jackie’s helped us enormously in understanding Franklin’s fearful behaviour and how best to help him overcome his anxieties – she’s been a godsend to us having found ourselves really stuck on how to deal with his issues. Her approach, understanding and training programme have proved invaluable, not least for Franklin who’s life has improved so much just in the past few months we’ve been working together. We cannot express how grateful we are and knowing that we can contact Jackie whenever we need to and she’ll always make time for us is the support and reassurance that we’ve been seeking for a long time. We’re now on an upward spiral rather than a downward one and it’s such a joy to see Franklin getting happier, little by little, with the big, bad world! A huge thank you from us all!